RxSchool - Pharmacy Continuing Education
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Continuing Education Policies and Procedures

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Registration

By registering with RxSchool you agree to our Terms of Use and Privacy Policies. RxSchool also provides you with a free CE and licensure management profile which automatically tracks all CE that you complete at RxSchool according to date and credit hours earned. Also, you can manually enter CE credits that you earn outside of RxSchool and store them for free in your RxSchool management profile. Only register at RxSchool once so your CE is tracked and stored correctly in your management profile.

Printing Your Certificates

Congratulations! You've passed a continuing education course. Now you can print Statement of Credit and review the results of your self-assessment to discover which questions you missed, if any. Prior to printing your Statement of Credit, you may be asked to complete a short survey that will help RxSchool ensure that our courses are useful to you. In order to reduce fraud, RxSchool does not make its Statements of Credit viewable on-screen. You can only print out the original once - any other time you print your Statement of Credit, it will say "DUPLICATE".

Refund Policy

Membership

If you are not satisfied with your membership within 60 days of joining we will refund 100% of your membership fee. You must submit your request via email to info@rxschool within 60 days of purchase. Since all certificates of completion are submitted automatically to CPE monitor, you cannot have earned any CE credit. Once you have earned CE credit a refund cannot be provided for those courses.

Membership Renewals and Transfers

Approximately thirty (30) days prior to your expiration date, we will notify you via the email address provided to us in your user profile that your membership is about to expire. It is your responsibility to renew your membership manually.

RxSChool grants to members, a personal, non-exclusive, non-assignable and non-transferable right to use this website. The website is for educational purposes only and is not intended for any other use.

Live CE / Events

Full refunds of paid amounts will be issued for cancellations made more than 24 hours prior to the scheduled time of the event and should be requested by submitting an email to info@rxschool.com. Any cancellations after that time will forfeit their registration fees. Coupons and Promotional Codes will be factored in the return of paid amounts for all courses.

Distance CE / Courses

Full refunds will be issued for courses that have not been started by the student at the time of the request. Refund requests may be made by submitting an email to info@rxschool.com. Once a course has been started, a user cannot receive a discount for a paid course. No refunds will be offered to users whom have received credit for the course. Coupons and Promotional Codes will be factored in the return of paid amounts for all courses.

Grievance Policy

A participant, sponsor, faculty member or other individual wanting to file a grievance with respect to any program sponsored or co-sponsored by RxSchool may contact the Clinical Education Director in writing. This may be mailed to RxSchool, 12400 High Bluff Drive, San Diego CA 92130. Grievance issues may include but are not limited to: course content, statements of credit, contact information, and payment terms or refunds. The complainant must provide the following information: name, address, telephone number, his/her profession; title of CE course; explanation of the reason for the complaint/grievance. The grievance will be reviewed by the Clinical Education Director and a written response will be issued to the complainant within 30 days of receipt of the complaint. If the complainant is not satisfied with the suggested resolution, the complainant may appeal to the Continuing Education Review Committee. The Committee, consisting of the Clinical Education Director, the Director of Education and the Chief Clinical Officer, will review the history of the complaint, the suggested resolution, the reason why complainant is not satisfied and render a final majority decision on the matter. The complainant will be notified of the Committee’s decision in writing within 30 days. If the complainant is not satisfied with the decision of the Committee, the matter will be referred to legal counsel for an opinion and suggested resolution.





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